Information
Below you’ll find answers to some of the most frequently asked questions about our products, ordering process, and services. This section is designed to help you quickly find the information you need and make your shopping experience as smooth and enjoyable as possible.
Frequently Asked Questions
Are your products really handmade?
Yes. Every item is individually handcrafted, from design to finishing, using traditional techniques and careful attention to detail.
Will my item look exactly like the photos?
Each piece is unique. While the overall design will match the photos, slight variations may occur due to the handmade nature—this is part of what makes each item special.
How long does it take to make and ship my order?
Production times vary by item. Please check the product description for current processing times, then add shipping time based on your location.
Do you accept custom or made-to-order requests?
Often, yes. If you’re looking for a specific size, color, or variation, feel free to get in touch before ordering to discuss possibilities.
What materials do you use?
High-quality, carefully sourced materials are used for all products. Specific materials are listed in each product description.
Can I return or exchange a handmade item?
Returns are accepted for unworn, unused items within the stated return period. Custom or made-to-order pieces are usually non-refundable unless faulty.
How should I care for my handmade product?
Care instructions are provided where relevant. Proper care will help preserve the beauty and longevity of your item.
Do you ship internationally?
Yes, international shipping is available. Please note that customs fees or import taxes may apply depending on your country.
Anything but ordinary
Handmade hats and headpieces are crafted with care, precision, and a deep respect for traditional millinery techniques. Each piece is individually shaped, stitched, and finished by hand, resulting in designs that are both unique and enduring. Subtle variations in form and detail highlight the artistry behind the work, while high-quality materials ensure comfort, durability, and timeless appeal. These creations are more than accessories—they are wearable expressions of craftsmanship and personal style.